Thesis Total Quality Management Higher Education

Thesis Total Quality Management Higher Education-14
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However, some authors have found negative or insignificant results [15, 24, 25].

Based on the literature reviewed, we propose the following hypothesis.

We obtained 242 usable questionnaires, with a satisfactory response rate of 48.4 percent.

We conducted exploratory factor analysis and multiple regression analysis.

Previous studies reported mixed and ambiguous results of the relationship between TQM practices and performances.

This study investigated impacts of TQM practices on various performance measures as well as the reasons and the barriers of the TQM practices of firms in Turkey.This study has shown that different TQM practices significantly affect different performance outcomes.Results revealed that primary obstacles that the firms in Turkey face were lack of employee involvement, awareness and commitment of the employees, inappropriate firm structure, and lack of the resources.For further information, including about cookie settings, please read our Cookie Policy .By continuing to use this site, you consent to the use of cookies.We used a cross-sectional survey methodology in this study, and the unit of the sample was at the plant level.The sample was selected from the member firms to Turkish Quality Association and the firms located in the Kocaeli-Gebze Organized Industrial Zone.Section 2 also includes the proposed research model and the hypotheses related to the relationship between TQM practices and performance measures.Section 3 explains the reasons and the barriers of TQM practices.It is recommended that firms should continue implement TQM with all variables to improve performance.Firms should improve employees’ involvement/commitment/awareness to TQM, enhance firm structure, and provide resources to overcome the barriers that prevent effective implementation of TQM practices.

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