However, if you look a bit deeper, the real issue might be a lack of training, or an unreasonable workload.help you ask the right questions, and work through the layers of a problem to uncover what's really going on.The key to a good problem definition is ensuring that you deal with the real problem – not its symptoms.Tags: Short Essay On Physical FeaturesSat Essay StructureEssay On Blood Donation CampEmpirical Research PaperSingle Sex Education Argumentative EssayCustomessaywriting.Com ReviewHow To Develop A Thesis For A Research Paper
The good news is that there are numerous tools you can use to make sense of this tangled mess!
Many of these help you create a clear visual representation of the situation, so that you can better understand what's going on. To generate viable solutions, you must have a solid understanding of what's causing the problem.
Whether you're solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the problems you face can be large or small, simple or complex, and easy or difficult.
A fundamental part of every manager's role is finding ways to solve them.
Quite often, what may seem to be a single problem turns out to be a whole series of problems.
Going back to our example, substandard work could be caused by insufficient skills, but excessive workloads could also be contributing, as could excessively short lead times and poor motivation.There are four basic steps in solving a problem: Steps 2 to 4 of this process are covered in depth in other areas of Mind Tools.For these, see our sections on Creativity for step 2 (generating alternatives); Decision Making for step 3 (evaluating and selecting alternatives); and Project Management for step 4 (implementing solutions).For example, consider this problem statement: "We have to find a way of disciplining of people who do substandard work." This doesn't allow you the opportunity of discovering the real reasons for under-performance.The CATWOE checklist provides a powerful reminder to look at many elements that may contribute to the problem, and to expand your thinking around it.Using our example of substandard work, Cause-and-Effect diagrams would highlight that a lack of training could contribute to the problem, and they could also highlight possible causes such as work overload and problems with technology.When your problem occurs within a business process, creating a Flow Chart that's causing your problem.So, being a confident problem solver is really important to your success.Much of that confidence comes from having a good process to use when approaching a problem.Having good, strong problem solving skills can make a huge difference to your career.Problems are at the center of what many people do at work every day.