Human Resource Management Case Studies With Questions

For this article, I have collected 15 of the best HR analytics case studies I’ve come across in the past two years.Each of these case studies are connected with a concrete business impact.

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Engagement is often seen as the holy grail of HR – but its impact is hard to measure. The significance of this relationship motivated Best Buy to make employee engagement surveys quarterly rather than annually. By building a predictive model that included 200 attributes, including team size and structure, supervisor performance, and length of commute, they were able to predict flight risk.

An example risk factor was teams of more than 10 to 12 people.

Not only were the analysts at Credit Suisse able to predict who might quit, but they also could identify these people might quit.

This information was provided anonymously to managers so they could reduce turnover risk factors and retain their people better.

Although getting promoted pushed people to stay, lateral moves were also a strong motivator for people to stay.

A significant outcome was that the people with the highest flight risk in the next six months were approached and the company was able to move 40% to a new role.

The analytics team also identified flight risk triggers: when someone moved further away from the office, this would increase immediate flight risk.

The model was rolled out in multiple regions – with slight differences to the predictive algorithm.

The first predictive model only included 20 variables, including age, gender, tenure, and manager rating. This exercise provided multiple insights, including that the first year mattered the most.

First-year employees where checked whether they’ve had their critical contact points.


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